osTicket is a widely-used open source support ticket system. 
It is simple, lightweight, reliable, open source, and easy to setup and use. The best part is, it’s completely free.
Requirements: PHP and MySQL
WebSite: http://osticket.com
Download: http://osticket.com/downloads.php
WebSite: http://osticket.com
Download: http://osticket.com/downloads.php
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